Terms and conditions

The website www.europeanfood.ro is owned by S.C. EUROPEAN FOOD S.A., RO12457015, J05/892/1999, located in Păntășești village, no. 41, Drăgănești commune, Bihor county.

Contact Information

Phone: +40 259 407 203

Email: marketing@europeanfood.ro

Website: www.europeanfood.ro


This document establishes the terms and conditions for using the website www.europeanfood.ro. Accessing and browsing this site refers to each user/visitor individually and implies full acceptance, without any other procedure, of these terms and conditions.

S.C. EUROPEAN FOOD S.A., hereinafter also referred to as the Owner or Operator, reserves the exclusive (unilateral) right to update, modify, delete the “Terms and Conditions” mentioned in this section, without prior notice, with such modifications coming into effect at the moment of their publication on the website www.europeanfood.ro. The user will be notified of these changes upon browsing this section, thus S.C. EUROPEAN FOOD S.A. encourages all users to check and read the “Terms and Conditions” in full each time the site is used.

Moreover, S.C. EUROPEAN FOOD S.A. reserves the right to modify or temporarily or permanently discontinue the broadcast of the site content, at any time during its activity, without any prior notice.


General Terms

The website www.europeanfood.ro is a presentation and information site to the public that includes images, texts, videos, brands, information regarding the activities of the company S.C. EUROPEAN FOOD S.A., being its property.

User means any natural or legal person who accesses the present site.


Copyright/Intellectual Property

The content, in whole or in part, including all symbols, trademarks, logos, images, texts, videos appearing on this site are the property of S.C. EUROPEAN FOOD S.A. and may not be taken, copied, distributed, transferred, used, and/or published in part or in full, without its express consent, being protected by Copyright Law and laws concerning intellectual and industrial property.

To obtain the rights to use the content of the site, in whole or in part, users/visitors may send a request to the email address: marketing@europeanfood.ro or to the mailing address: Oradea, Teatrului Street, no.7, Bihor County, postal code 410020.

If a user/visitor obtains the right to use a specific content from the Owner, through its express agreement, the agreement is limited to that content, without extending to other contents of this site.

Any use of the content, in whole or in part, without the express consent of S.C. EUROPEAN FOOD S.A. entails liability of any nature and the repair of any potential damages caused to the Owner.


Limitation of Liability

We are not liable for any kind of damages, direct or indirect, resulting from:

the inability to use the site or the information from the site www.europeanfood.ro; unauthorized access of third parties to the site www.europeanfood.ro, its sections, and its information; your lack of internet access or the method/means/device through which you access our site; the incorrect provision of data by users through the registration form. Site visitors may transmit suggestions, questions, complaints as long as these do not have obscene language, are not offensive, do not contain threats, and do not violate the right to privacy of any person in any way.

Moreover, the Owner (S.C. EUROPEAN FOOD S.A.) reserves the right to block or limit access to certain IPs, without notification, if it finds that activities have been undertaken that have violated these terms and conditions or prove to be destructive, contain viruses, or can interrupt, totally or periodically, the access and functionality of the site www.europeanfood.ro, or have caused damage to the Owner.


Suggestions, Questions, and Complaints

In case of any questions, suggestions, or complaints, users can contact us by phone at +40.259.407.203 or by email at marketing@europeanfood.ro. The maximum term for resolving complaints or claims is 30 days from the date of receipt.


Applicable Law. Litigations

These terms and conditions are subject to Romanian law. The language used in communication is Romanian.

The Owner will try to amicably settle any conflict that arises between him and the visitor/user.

In case it is not possible to amicably resolve any conflicts arising between the Owner (S.C. EUROPEAN FOOD S.A.) and the user/visitor, the legal provisions in this field will apply, with potential disputes being resolved by competent Romanian courts.


Force Majeure

Neither party is responsible for the non-performance on time and/or improper performance, in whole or in part, of any of their obligations, if this is due to a force majeure event, as defined by law.

If within 10 (ten) days from the occurrence, the event does not cease, the parties have the right to notify each other of the termination by right, without either of them claiming damages.

Cookie Policy

See Cookie Policy Trebuie pus link


Processing of Personal Data


Data Confidentiality

As we are interested in improving the performance of our services, S.C. EUROPEAN FOOD S.A. establishes the technical and organizational measures to ensure the security and confidentiality of personal data, having the obligation to manage safely and only for specified purposes, the personal data provided by users. At the same time, we reserve the right to periodically update the privacy policy in accordance with the laws in force applicable on Romanian territory and to make it available to the public free of charge. It must be mentioned that the transmission of information or photos/videos through the website or our email address implies S.C. EUROPEAN FOOD S.A.’s access to this information. In this case, S.C. EUROPEAN FOOD S.A. will not be obliged to pay any compensation that the sender or any third party might claim. Disclosure to third parties will be made in accordance with the provisions of this document.



  • Personal data means any information regarding an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person;
  • Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction; Personal data intended to be processed are:
  1. Processed in good faith and in accordance with the legal provisions in force;
  2. Collected for specified, explicit, and legitimate purposes, and further processing of the data for statistical or other purposes shall not be considered incompatible with the initial purposes of collection if it is carried out in accordance with legal provisions, including those regarding notification to the supervisory authority;
  3. Adequate, relevant, and not excessive in relation to the purposes for which they are collected and subsequently processed;
  4. Accurate and, where necessary, kept up to date.
  • Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future;
  • Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements;
  • Controller means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data;
  • Processor means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller;
  • Recipient means a natural or legal person, public authority, agency, or another body to which the personal data are disclosed, whether a third party or not.
  • Third party means a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data;
  • Data subject’s consent means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
  • Personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed;
  • Representative means a natural or legal person appointed in writing by the controller or processor, who represents the controller or processor with respect to its obligations;
  • Supervisory authority means an independent public authority established by the Romanian state;
  • International organization means an organization and its subordinate bodies governed by public international law, or any other body that is set up by, or on the basis of, an agreement between two or more countries or under such an agreement.
  • Anonymous data means data which, due to its origin or specific method of processing, cannot be associated with an identified or identifiable person.


What Personal Data Do We Collect and From Whom?


We process the personal data received from you. We inform you that we will collect the following personal data:

  • Directly: name and surname, email address, telephone number, received from you via telephone, email, or through the contact form in the “Contact” section of the website www.europeanfood.ro
  • Indirectly/Involuntarily: IP Address – when you visit our website or when you send a message to our email address or through the contact form in the “Contact” section of the site, your IP address is recorded. Operating system, browser, site activity – this information may be processed through the use of cookies.
  • At the same time, we inform you that when you send a message to our email address or through the contact form on the site, you understand that you are expressing your explicit and unequivocal consent for the use of personal data for the purpose of being contacted and receiving a response to your message. The collected data are limited to what is strictly necessary in relation to the purposes for which they are processed, in compliance with legal measures of data security and confidentiality. We do not collect and process special personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, data concerning a person’s sex life or sexual orientation. We must inform you that you are not obliged to send/provide us with any personal data, and not providing them is not a necessary requirement for browsing the site. We inform you that S.C. EUROPEAN FOOD S.A. makes all efforts in terms of protecting your data, using security methods and technologies, along with policies for the confidentiality of the collected data. However, we must inform you that the complete security of data transmitted over the internet cannot be 100% guaranteed, with the risk that the data may be seen and used by unauthorized third parties. We cannot be held responsible for such vulnerabilities of systems that are not under our control. Any data transmission is done at your own risk.


Purpose of Processing

We process personal data for:

  • Addressing requests, questions, or complaints made by users/visitors via phone, email, or through the contact form in the “Contact” section of the website www.europeanfood.ro

In the event that S.C. EUROPEAN FOOD S.A. intends to further process the personal data for a purpose other than that for which they were collected, it will inform you, before processing, about the purpose of this processing and will request your consent.


Transfer of Personal Data

S.C. EUROPEAN FOOD S.A. processes your personal data within Romania and does not intend to transfer these personal data to a third country or an international organization.


Recipients of Personal Data

The recipients of personal data may be, as applicable:

  • The individual (data subject) who provided the data or their representatives;
  • Employees of S.C. EUROPEAN FOOD S.A. who have access to your data in the course of performing their duties, strictly within the limits of their professional and service competencies;
  • Companies within the same group of companies as S.C. EUROPEAN FOOD S.A., its legal representatives/authorized persons;
  • Communication and IT service providers;
  • Central and local government institutions/authorities, courts, police, prosecutor’s offices, etc.

S.C. EUROPEAN FOOD S.A. does not provide data collected from users to third parties without the express and prior consent of the users.


Period of Processing Personal Data

The data are stored and archived for the entire period of our activity (S.C. EUROPEAN FOOD S.A.), until the moment you or your legal representative exercise your right to object/to erase, except for the case where we have a legal obligation to continue storing your data according to the GDPR Regulation.

Thus, you have the right to request us to delete your data or certain data of yours at any time during our activity.

To exercise your rights, you can address a written request, signed and dated, to the attention of the Data Protection Officer, at the email address marketing@europeanfood.ro or by mail/courier to the following correspondence address: Teatrului Street, No. 7, Oradea, Bihor County.

If necessary, S.C. EUROPEAN FOOD S.A. may ask you to provide additional information to establish the identity of the individual submitting the request (Art. 12, para. (6) of the GDPR Regulation).

We will not charge a fee for the request to exercise your rights, except in cases where the requests are manifestly unfounded or excessive, especially due to their repetitive nature, in which case we are entitled to:

  • either charge a reasonable fee considering the administrative costs of providing the information or communication or for taking the requested actions;

We will inform you of the fee that would apply before resolving your request.

  • or refuse to comply with the request.

We commit to responding to any request, which does not negatively affect the rights and freedoms of other data subjects, within a maximum of one month from its receipt, except in cases where the requests are complex or you have made several requests, in which case we will respond within a maximum of two months.

Any illegal attempt to access by any method/means or to request the personal data of another user can be interpreted as an attempt at fraud and may lead to a criminal investigation against the applicant.

Your Rights

In accordance with the provisions of Regulation (EU) No. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, hereinafter referred to as the GDPR Regulation, by going through this document we inform you of your rights:

  • The Right to Be Informed This document on the processing of personal data provides the information you are entitled to receive.
  • The Right of Access You have the right to request:
  1. confirmation as to whether or not we are processing your personal data;
  2. access to a copy of these data (provided that this does not adversely affect the rights and freedoms of others);
  3. further information about your personal data, such as the data we hold, their use, disclosure to others, whether we transfer them abroad, how we protect them, how long we keep them, your rights, how to make a complaint, and where we got your data from.
  • The Right to Rectification You can request us to correct or complete your inaccurate or incomplete personal data. We may seek to verify the accuracy of the data before rectifying it.
  • The Right to Erasure You can exercise your right to erase your data only in certain situations:
  1. the data are no longer necessary for the purposes for which they were collected;
  2. you have withdrawn your consent (if the processing was based on consent) and there is no other legal ground for processing;
  3. the data have been unlawfully processed;
  4. to comply with a legal right to object;
  5. we have a legal obligation to delete.

We are not required to comply with your request to erase your personal data if the processing is necessary:

  1. to comply with a legal obligation;
  2. for the establishment, exercise, or defense of legal claims.
  • The Right to Restrict Processing You may request that we restrict the processing of your personal data, but only in certain cases:
  1. you contest the accuracy of the data (see the right to rectification), for a period enabling us to verify their accuracy;
  2. the data are no longer needed for the purposes for which they were collected, but you require them for the establishment, exercise, or defense of legal claims;
  3. you have objected to processing, pending the verification of whether the legitimate grounds of the controller override yours.

Following a request for restriction, your data can still be used:

  1. with your consent;
  2. for the establishment, exercise, or defense of legal claims;
  3. to protect the rights of another natural or legal person.

The controller will communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with the GDPR Regulation, except where this proves impossible or involves disproportionate effort. Upon request, we can inform you about those recipients.

  • The Right to Data Portability You have the right to have your data transmitted directly to another data controller, in a structured, commonly used, and machine-readable format, where technically feasible.
  • The Right to Object You may object to the processing of your personal data based on the legitimate interest of the controller if you believe that your fundamental rights and freedoms outweigh this interest.
  • The Right Not to be Subject to a Decision Based Solely on Automated Processing, Including Profiling You can ask not to be subject to a decision based solely on automated processing, including profiling, when this decision:
  1. produces legal effects concerning you;
  2. similarly significantly affects you.

This right does not apply if the decision:

  1. is necessary for entering into, or performance of, a contract between you and a data controller;
  2. is authorized by law and there are adequate safeguards for your rights and freedoms;
  3. is based on your explicit consent.
  • The Right to Withdraw Consent You have the right to withdraw your consent at any time, where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal, and we will act accordingly unless there is a legal reason or legitimate interest not to do so.
  • The Right to Lodge a Complaint with the National Supervisory Authority for Personal Data Processing and to seek a judicial remedy if you believe that the processing of your data infringes the GDPR Regulation.

For any questions about how we process your data, please contact us directly to address the issue. Contact information for the National Supervisory Authority for Personal Data Processing: G-ral. Gheorghe Magheru Blvd. 28-30, Sector 1, postal code 010336, Bucharest, Romania, Tel: +40.318.059.211, +40.318.059.212; Fax: +40.318.059.602 or email: anspdcp@dataprotection.ro

If you disagree with any of the terms and conditions above, we ask you not to use our website or provide us with your personal data.

Updated on 25.05.2018